Our strategy

The five elements of our strategy balance the interests of our four key stakeholders - our clients, our people, our trading partners and our shareholders.

FOCUSING AND GROWING IN SPECIALIST AREAS
Focusing and growing in specialist areas within our existing operations where we can offer distinctive products, services and independent choice.

BUILDING OUR INTERNATIONAL REACH AND RELEVANCE
Building our international reach and relevance, especially in the world’s high growth economies, to better meet the needs of local and multinational clients and trading partners.

IMPROVING OUR EFFICIENCY AND EFFECTIVENESS
Improving the way we work and serve clients through innovation and by investing in the efficiency and effectiveness of our people, systems and processes.

PROVIDING A DISTINCTIVE WORKING ENVIRONMENT
Providing a distinctive, entrepreneurial and results-based work environment that attracts, develops and retains the best individuals.

OPERATING COLLABORATIVELY AS ONE JLT
Operating collaboratively as ‘One JLT’ to bring the best of JLT to our clients and trading partners anywhere in the world.